Booking is easy! You can reserve your spot online through our booking portal or call our team to handle the details for you. A non-refundable deposit is required to secure your date.

Our dates fill up fast! We recommend booking 4-6 weeks in advance to ensure you get your preferred date and time, especially for weekend celebrations.

A: At Amped Up Fun Factory, when you book a party, you reserve tickets for your specified number of guests at that time. While we cannot offer refunds for no-shows on the day of the event, we are committed to ensuring that every attending guest experiences double the fun during their visit. If additional availability exists during the party, we may be able to accommodate extra guests; however, due to capacity limits, we cannot guarantee the availability of additional tickets. We recommend confirming your final headcount 48 Hours in advance to help us provide the best possible experience for your group.

A: At Amped Up Fun Factory, the full remaining balance for your party is due at the time of check-in. This is when tickets are claimed and any additional food and drinks are added to your account. If you prefer to pay the balance early, you can do so by requesting a payment link ahead of your party. Simply contact us via email or phone to receive the link and settle your balance in advance, ensuring a smooth and seamless check-in experience.

A: Yes, Amped Up Fun Factory offers food and drink options to enhance your experience. We provide convenient food packages that include a variety of menu items to suit different tastes and group sizes. Each package comes complete with paper products and cups, making it easy and stress-free for families and groups to enjoy refreshments without the hassle of bringing their own supplies. This service is designed to keep the focus on fun and togetherness while ensuring everyone stays energized throughout their visit. Additionally, we offer parties with or without food and drinks, so please check out the party pages for all party types.

A: At Amped Up Fun Factory, admission fees apply only to guests who intend to participate in the activities. Adults or companions who are not playing or engaging in attractions are welcome to accompany players free of charge. All guests on the playground floor must have a waiver signed and a bracelet, but if they are in the common areas they do not have to have a waiver signed. This policy ensures families and groups can enjoy the environment together without unnecessary costs, supporting our mission to "Unleash the Fun, Together!" while providing a flexible and inclusive experience for all visitors.

A: For a fun and safe experience at Amped Up Fun Factory, kids should wear comfortable clothing that allows for easy movement. Since our activities involve active play, choosing attire that won’t restrict their energy is important. Additionally, to comply with our safety and insurance policies, all guests must wear our branded grip socks while participating in attractions. Aside from this requirement, children can wear whatever makes them feel comfortable and ready to enjoy their time fully.

A: Yes, Amped Up Fun Factory schedules parties seven days a week, including weekdays. If our facility is open, we are available to host your celebrations, ensuring flexible options for families and groups looking to unleash the fun together any day that suits their schedule.

A: The cost to add additional kids to your party at Amped Up Fun Factory depends on the specific party package you choose. Each party option has different inclusions and pricing structures, which are clearly outlined on our party page. We recommend reviewing the description of your selected party package there to find detailed information about additional guest pricing. This ensures you can customize your event to fit your group size while understanding all associated costs upfront. For any further questions, our event team is available to assist you in planning the perfect celebration.

A: Yes, Amped Up Fun Factory offers the option to customize your own party package, primarily for larger parties or unique events. To explore this possibility, please review our parties page first to see if an existing package fits your needs. If you require a tailored experience, contact us via email at info@ampedupfun.com with the details of what you're looking for. We will then respond with available options and how we can accommodate your request, ensuring your event is fun and memorable for everyone involved.

A: Amped Up Fun Factory does not include gratuity in its pricing. We encourage guests to tip if they feel they have received good service. To ensure fairness, we utilize a team tipping system: all staff involved in your experience—such as event coordinators, cooks, food preparers, party hosts, and cleanup crews—share the tips based on the hours they worked that day. Another option, which is preferred, is to tip at the register with your credit card. We ask that guests place tips in the designated tip box by the exit. This approach ensures recognition for everyone who contributes to making your visit enjoyable.

A: No, the 10-child minimum does not include the birthday child at Amped Up Fun Factory. The birthday child attends for free and is not counted toward the minimum. Additionally, if your party includes multiple birthday children, only one birthday child per party is included for free. This policy helps ensure a clear understanding of guest counts while allowing the birthday child to fully enjoy their special day without affecting the minimum guest requirement.

A: Amped Up Fun Factory welcomes guests of all ages, and there is no strict age limit for participation. We begin charging as soon as a child is able to actively engage in the attractions. Our facility offers a wide range of activities designed for all age groups, ensuring everyone can join in the fun. If a child can play, they are expected to do so, and this policy also applies to adults and parents. Adults who participate in the attractions are required to pay and will be counted as part of the party. This approach ensures a safe, fair, and enjoyable experience for all guests while maintaining the spirit of family entertainment.

A: At Amped Up Fun Factory, we aim to keep our Family Entertainment Center affordable and accessible to all families. However, all credit card processors charge a fee to the merchant for each transaction. To manage these costs fairly, we pass this processing fee along to customers who choose to pay by credit card. If you prefer to avoid this fee, you can pay with cash instead. For your convenience, we have an ATM located inside our facility where you can withdraw cash upon arrival to complete your payment without the additional charge. This approach helps us continue providing a fun and budget-friendly experience for everyone.